Privacy Policy

Effective Date: 20/06/2025

At Credit Sister LLC, your privacy is our priority. This Privacy Policy outlines how we collect, use, store, and protect your personal information when you visit our website, use our services, or interact with our team.

By using our site or enrolling in our services, you consent to the data practices described in this policy. 

Information We Collect:

We may collect the following types of personal information:

  • Contact Information (name, email, phone number, mailing address)

  • Identification Details (date of birth, SSN—only when required for disputes or bureau verifications)

  • Financial Information (credit reports, account details, creditor info)

  • Login Information (if you access our client portal)

  • Communication History (emails, chats, call records) 

How We Use Your Information:

We use your personal information to:

  • Provide and manage your credit repair services

  • Customize your credit plan and monitor progress

  • Communicate with you regarding your account

  • Submit disputes to credit bureaus or creditors on your behalf

  • Improve our services and website experience

  • Comply with legal obligations and industry standards

We do not sell, rent, or trade your personal information to third parties. 

How We Protect Your Data:

  • We use industry-standard safeguards to secure your information, including:

    • SSL encryption for all website traffic

    • Secure storage of sensitive data

    • Restricted access to client records

    • Internal training on data privacy and compliance

    Only authorized personnel are allowed to handle sensitive information. 

Sharing Information With Third Parties:

  • We may share your information with trusted third parties only when:

    • It is required to perform credit disputes with bureaus or creditors

    • It is necessary for processing payments or client onboarding

    • We are legally required to do so (e.g., subpoenas, fraud investigations)

    • You provide written or digital consent for specific uses

    All third-party partners are bound by strict confidentiality agreements and data protection standards. 

Cookies & Website Tracking:

Our website may use cookies to enhance your browsing experience and track usage statistics. Cookies help us understand how visitors use the site and improve our content accordingly. You can choose to disable cookies through your browser settings. 

Communication & Marketing:

By signing up for our services or submitting your information, you agree to receive:

  • Service-related updates

  • Appointment reminders

  • Optional promotional emails or texts (you may opt out at any time)

You can unsubscribe using the link in our emails or by contacting creditsisterllc@gmail.com

Children’s Privacy:

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we learn that we have done so, we will promptly delete the data. 

Your Rights & Choices:

You have the right to:

  • Access, update, or correct your personal data

  • Request a copy of the information we have on file

  • Ask us to delete your data (unless we’re legally required to retain it)

To exercise these rights, contact us at privacy@creditsisterllc.com. 

Contact Us:

If you have any questions or concerns about this Privacy Policy, please contact us:

Email: creditsisterllc@gmail.com
Phone: +1 (XXX) XXX-XXXX